Speakers
Karl Newell
(Internet2)
Matt Mullins
(Internet2)
Description
HAWAT (Heuristic Analysis With Adaptive Troubleshooting) is an agentic AI assistant for network troubleshooting. This presentation explores the development of a chatbot system designed to interface with network hardware, leveraging recent advances in Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Reasoning and Acting (ReAct) agentic frameworks. Our system demonstrates how agentic AI can autonomously interpret network conditions, execute commands, and provide network administrators with natural language interfaces to network infrastructure. We will detail how the system was built and present pre recorded demos of the chatbot in action.
Primary authors
Karl Newell
(Internet2)
Matt Mullins
(Internet2)
