Speaker
Description
In the technical world of National Research and Education Networks, teams depend on accurate communication to deliver services, collaborate across borders, and respond to emerging issues. Yet unclear messaging remains one of the most persistent, and preventable, sources of friction. This session explores how miscommunication in chat channels, email, and meetings leads to duplicated work, delays, conflict, and erosion of trust. Through real-world examples and practical guidance, participants will learn how miscommunication happens, how assumptions and jargon create “invisible” misunderstandings, how to write clear, concise messages in asynchronous tools, and how to navigate individuals’ differences to improve understanding and collaboration.
What will the TNC audience take away from your talk?
- How miscommunication happens in technical environments
- How to write clearly across asynchronous channels
- How to communicate across cultures
- How to build trust and alignment in face-to-face or hybrid meetings
| Are you a first time speaker at TNC? | Yes |
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