Speakers
Erwin Kupris
(HM Hochschule München University of Applied Sciences)
Florian Ritterhoff
(HM Hochschule München University of Applied Sciences)
Description
At the Munich University of Applied Sciences, MFA and passkeys were deployed in May 2025. After one year in production, we share results and lessons learned. We combine a controlled usability study with an ongoing longitudinal analysis to show why passkeys outperform OTPs and traditional FIDO2 security keys in usability, acceptance, and speed, and where they still struggle. Drawing on operational data, such as completion times, error rates, and helpdesk tickets, we distill actionable guidance for NRENs and campus IAM teams integrating passkeys into Shibboleth-based infrastructures. Attendees will leave with concrete deployment recommendations and ready-to-adapt practices.
What will the TNC audience take away from your talk?
- results of two research studies on MFA and passkeys, including usability findings, performance data, recurring helpdesk themes, and role differences across students, staff, and faculty.
- visual data insights
- concrete, evidence-based recommendations for deploying passkeys in heterogeneous, federated R&E environments.
| Are you a first time speaker at TNC? | Yes |
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Primary authors
Erwin Kupris
(HM Hochschule München University of Applied Sciences)
Florian Ritterhoff
(HM Hochschule München University of Applied Sciences)
Prof.
Thomas Schreck
(HM Hochschule München University of Applied Sciences)
