9–13 Jun 2025
Brighton, UK
Europe/London timezone

How a shared heartbeat ignites a purposeful Service Portfolio

10 Jun 2025, 16:00
1h 30m
Unitarian Church

Unitarian Church

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Single Presentation - 25 min How a shared heartbeat ignites a purposeful Service Portfolio Working As One

Speakers

Lonneke Walk (SURF) Mariël Oolthuis (SURF)

Description

The NREN community excels in technical innovation. True impact requires more than technical expertise though. Safeguarding autonomy, fostering public values, and embracing the benefits of collaboration must be part of a NREN’s DNA.

In this talk, we explore SURF’s journey to develop a shared story and common purpose as key drivers for growth and resilience. We show how this process became the foundation for long-term decision-making, focus, and prioritization.

By combining insights from both service portfolio management and corporate communications, we demonstrate how this approach can empower NREN’s to align their values, streamline their processes, and prepare for future challenges. This while ensuring everyone feels part of a shared heartbeat driving innovation in research and education.

Primary author

Co-authors

Presentation materials